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How AI Note-taking Can Help You Uncover More Assets and Expand Your Practice Into New Service Lines (w/ Mark Seither of Kingsview Partners)

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If you didn't notice, AI has quickly reshaped the financial planning industry (and it seems like it's doing so everyday!). One of the biggest AI tools advisors are leveraging is AI note-takers.

AI note-takers like Otter and Fireflies have been around for a while, but note-takers built just for advisors (like Jump and Zocks) are relatively new. And how advisors are using note-takers to augment their work and strengthen client relationships is a pretty cool sight to see.

That's what this webinar and guide is about. We'll explore how advisors can practically leverage AI to save time, boost productivity, and expand client offerings like estate planning and tax planning.

In our latest advisor spotlight webinar, Mark Seither (Partner and Wealth Advisor at Kingsview Partners) shares how he uses an AI note-taker to become a better active listener to best figure out how to bring about relevant planning topics for his clients based on their needs (e.g., estate planning), ensures better follow-up with his clients, and his tips and insights for leveraging AI as a powerful relationship-building tool.

Here are key takeaways from that conversation:

Watch the Webinar Recording

 

Artificial Intelligence Augments Advisor Intelligence

Encore has long believed that AI will augment, not replace, advisors and their intelligence.

Seither confirms that, sharing the immediate benefits he saw from adopting Jump:

  • Active listening: With AI handling notes, advisors can be fully present in client meetings, leading to deeper conversations and stronger relationships.
  • Reduced admin work: Moving away from manual notes (on legal pads!) to AI-generated meeting summaries, significantly cutting down post-meeting administrative time.
  • Reliable follow-up: AI ensures follow-up tasks are accurately captured and synced to CRMs, helping advisors stay organized without manual effort.

“Jump makes it so you can put the pen down and just be an active listener. You can ask better questions because you're constantly processing what they're saying without worrying about referencing it later. It alleviates the anxiety of remembering to follow up later, giving me more capacity for important tasks.”

This improved focus enables advisors to catch crucial details and ask insightful follow-up questions, fostering stronger, more meaningful relationships.

AI Helps Drive More Estate Planning Efficiencies

In tandem with Encore, Mark has been able to use Jump to better uncover assets previously unknown, and further map out beneficiaries (especially ones they didn't realize were great for serving as beneficiaries!) for his clients.

Encore simplifies this by providing intuitive, visual summaries of estate plans and facilitating the document creation process. As Seither highlighted, advisors frequently encounter incomplete or outdated estate plans:

“There's nothing more frustrating than feeling like you're more passionate about your client's legacy than they are. Encore has been fantastic in helping us proactively get estate planning done effectively.”

With Encore, advisors can directly facilitate the creation and updating of estate plans, significantly reducing procrastination from clients and mitigating potential future problems.

Seither noted the importance of advisors becoming a central hub in clients' financial lives:

"Clients are more likely to ask their advisor before going to an attorney, especially with complex or sensitive topics. Tools like Jump and Encore allow us to confidently address their concerns or guide them towards the right solutions."

Related: How to Increase Your Client Estate Plan Completion Rate

How Advisors Can Avoid the Unauthorized Practice of Law (UPL)

A common concern for advisors is navigating estate planning without crossing into legal territory. Here are key guidelines to follow:

  • Descriptive, not prescriptive: Explain concepts, but don’t tell clients what they “should” do.
  • Use examples, not recommendations: Instead of saying, “You should create a trust,” say, “Many clients in your situation choose a trust for XYZ reasons.”
  • Leverage technology to help you reduce friction for your clients: Platforms like EncorEstate Plans help advisors facilitate estate planning without providing legal advice.
Related: 3 Ways Financial Advisors Can Avoid UPL

 

Realizing the Family Office Experience for Everyone

Traditionally, holistic family office services were exclusive to ultra high-net-worth clients. However, Seither discussed how integrating AI-powered tools allows advisors to offer similar comprehensive services to a broader client base:

  • Enhanced coordination: Advisors can seamlessly integrate tax, estate, investment, and insurance planning, providing a cohesive service without drastically increased workloads.

  • Confidence and expertise: Access to educational resources and support from services like Encore empowers advisors to confidently guide clients through complex financial decisions, significantly increasing value delivered.

  • Stronger, "stickier" relationships: Becoming better attuned to clients' needs = better uncovering of assets and information previously unknown, which in turn allows advisors to hone in on services their clients actually need (e.g., better retirement planning, better structured retirement withdrawal).

"Clients want an advisor who knows them and genuinely cares about their lives. AI helps us achieve that level of care."

Related: How to Start Your Estate Planning Practice as a Financial Advisor

 

Action Steps to Get Started Today

Consider how integrating AI tools like Jump and Encore can transform your advisory business, enhance client relationships, and streamline your daily operations.

As Mark points out: "Why wait to adopt something already saving advisors time? Jump in now: it's only going to get better."

You can learn more about Jump and get a deep-dive demo of the Encore platform:

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